Refund Policy

• Refunds will be processed only after receiving cancellation confirmation from all relevant service providers.

• Refund amounts are subject to deductions for cancellation charges, supplier penalties, and non-refundable services.

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• Approved refunds will generally be processed within 4–15 business days.

• Processing time may vary depending on banks, payment gateways, airlines, hotels, and other service providers.

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Partial refunds may apply in situations such as:

• Unused services during the trip.

• Changes requested by the traveler.

• Supplier-specific refund conditions.

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No refund shall be provided for:

• No-shows.

• Late arrivals.

• Voluntary termination of the trip.

• Missed transportation due to personal reasons.

• Services not utilized by the traveler.

• Delays or disruptions caused by weather, natural calamities, road closures, strikes, or government actions

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​Refunds arising from events beyond the control of Destynex Travel, including natural disasters, pandemics, political unrest, or government restrictions, shall be governed by the refund policies of the respective service providers..

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​Approved refunds will be credited through the original mode of payment whenever possible. Alternative methods may be used where required by banking or operational constraints..

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